Who we are
Enable Nursing Agency Pty Limited (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and protect your personal information.
Collection of Personal Information
We may collect a range of personal information necessary for the provision of our services. This includes, but is not limited to, names, contact details, employment history, health-related information, referral details, and data automatically collected through website interactions such as IP addresses and cookies. Information is gathered via our website forms, phone conversations, email correspondence, and automated tools on our digital platforms.
The information collected is used solely for purposes relevant to our operations. These purposes include responding to service enquiries, delivering healthcare services, managing recruitment and employment applications, and improving our website and user experience. We do not collect or use personal information beyond what is necessary for these objectives.
Storage and Security
Enable Nursing Agency Pty Limited is committed to ensuring that all personal information is held securely. We implement strict access controls, encrypted data storage, and password-protected systems to protect the confidentiality and integrity of the information in our possession. Additionally, we utilise third-party platforms, including Hostinger and WordPress, which are carefully selected to ensure they maintain appropriate privacy and security standards.
Disclosure of Personal Information
We do not disclose personal information to third parties unless required by law, or where disclosure is necessary to protect the rights, safety, or welfare of individuals. We do not sell, trade, or share personal information for marketing purposes.
Access and Correction
Individuals have the right to request access to their personal information or seek correction if the data held is inaccurate or incomplete. Such requests will be responded to promptly and in accordance with privacy legislation. To protect sensitive data, we only grant access to authorised individuals. Requests should be directed to admin@perthenablenursing.com.au.
Cookies
We may use cookies to enhance functionality and improve user experience on our website. Users have the option to disable cookies through their browser settings. At present, we do not use advanced tracking technologies such as Google Analytics or Facebook Pixel.
Children and Vulnerable Persons
Our website and services are intended for adults, including elderly clients and individuals living with disabilities. We do not knowingly collect or retain information about minors.
Updates to this Privacy Policy
This Privacy Policy may be amended periodically to reflect changes in legislation or operational practices. Updated versions will be published on our website, and we encourage regular review.
Data Retention
We recommend and follow prudent data retention practices. Health-related and client care records are retained for a minimum of seven years, as required under healthcare regulations. Information related to job applications and referrals is reviewed regularly and deleted within 12 to 24 months if not acted upon. Periodic audits are conducted every six to twelve months to ensure compliance with our internal data management procedures.
Contact Us
For further information regarding this Privacy Policy or if you have concerns about your personal information, you may contact us via email at admin@perthenablenursing.com.au.